How do I get an MRT card?

Navigating Singapore’s Public Transport: A Guide to Getting Your MRT Card

Singapore’s Mass Rapid Transit (MRT) system is a clean, efficient, and affordable way to get around the city-state. But before you can hop on board and explore, you’ll need a transit card, also known as an MRT card or EZ-Link card. Thankfully, acquiring one is a straightforward process. Here’s a comprehensive guide to getting your hands on this essential travel companion:

Understanding Your Options: EZ-Link vs. SimplyGo

While the terms “MRT card” and “EZ-Link card” are often used interchangeably, it’s important to understand the current landscape. The traditional EZ-Link card, a contactless stored-value card, remains a popular option. However, Singapore is increasingly embracing the SimplyGo system, which allows you to use your contactless bank card or mobile wallet for fare payments.

This guide primarily focuses on obtaining an actual card, whether it’s an EZ-Link or a SimplyGo card, as it’s a valuable option for tourists, those who prefer not to link their bank cards, or those looking for a more controlled spending limit.

Where to Buy Your Card:

Several convenient locations across Singapore offer MRT cards, making it easy to acquire one regardless of where you are in the city.

• SimplyGo Ticketing Service Centres: These are specifically designed to handle SimplyGo related matters, including the purchase of SimplyGo Concession cards (for eligible citizens and residents). They are typically found at major MRT stations and bus interchanges. This is the primary location for a dedicated SimplyGo card.

• Passenger Service Centres (PSCs) at MRT Stations: Most MRT stations have a PSC, where you can purchase standard EZ-Link cards. Staff at these centres can also provide information about fares, routes, and other helpful tips for navigating the public transport system.

• 7-Eleven Convenience Stores: A ubiquitous sight in Singapore, 7-Eleven stores are a readily available option for purchasing EZ-Link cards. Many of these stores are open 24 hours, providing ultimate convenience.

• Shell Petrol Kiosks: Select Shell petrol kiosks, especially those with a 7-Eleven store within, also stock EZ-Link cards.

What to Consider When Choosing Your Location:

• Proximity: Choose the location closest to you or your accommodation for maximum convenience.
• Availability: While 7-Eleven stores are widespread, it’s always a good idea to check if they have cards in stock, especially during peak tourist seasons.
• Purpose: If you require a SimplyGo Concession card, you must visit a SimplyGo Ticketing Service Centre. For a standard EZ-Link card, any of the listed locations will suffice.

Activating and Topping Up Your Card:

Once you’ve purchased your card, you’ll need to top it up with sufficient funds to cover your journeys. Here’s how:

• Top-Up Machines: These are located at MRT stations and bus interchanges. They accept both cash and credit/debit cards.
• General Ticketing Machines (GTMs): These machines also serve as top-up stations.
• 7-Eleven Stores: You can also top up your EZ-Link card at 7-Eleven stores.
• EZ-Link App: Download the EZ-Link app for convenient top-ups using your mobile phone and credit/debit card.

Tips for Using Your MRT Card:

• Tap In and Tap Out: Remember to tap your card at the reader both when you enter and exit the MRT station or bus. Failing to do so will result in a penalty fare.
• Maintain Sufficient Funds: Regularly check your card balance and top up as needed to avoid being caught short.
• Keep Your Card Safe: Treat your MRT card like cash. If it’s lost or stolen, report it to EZ-Link as soon as possible to prevent unauthorized use.

With your MRT card in hand, you’re ready to explore all that Singapore has to offer. Enjoy the ease and convenience of the MRT system!