How do I pay an overdue Congestion Charge?

How to Pay Overdue Congestion Charges in London

Overview:

Congestion charges are fees levied on vehicles entering specific zones within London, UK. Failing to pay these charges by the specified deadlines results in overdue penalties. Here’s a guide on how to settle outstanding Congestion Charges efficiently:

Within 14 Days of Penalty:

• Pay Online: Utilize the TfL Pay to drive in London app (available for iOS and Android devices) to make a discounted payment within 14 days of receiving the penalty notice.
• Pay by Phone: Contact the TfL Congestion Charge Helpline at +44 (0)343 222 2222 to make a card payment.
• Pay by Mail: Send a check or postal order to the address provided on the penalty notice.

Within 21 Days of Penalty:

• Pay Online: You can still pay online using the TfL app or website, but the discounted rate will no longer apply.
• Pay by Phone: Contact the TfL Congestion Charge Helpline as above.
• Pay by Mail: Send your payment to the designated address. Note that the full penalty amount must be paid by this date.

After 21 Days:

• Enforcement: If you fail to pay the full penalty within 21 days, the debt will be passed to the relevant enforcement authority (typically the London Borough of Tower Hamlets Council). They will issue a “Notice to Owner” (NTO) that includes additional charges and enforcement costs.
• Contact Enforcement Authority: Reach out to the enforcement authority to discuss payment options and potential discounts. They may offer payment plans or payment by installments.
• Contact Tribunals Service: If you believe you have been wrongfully penalized, you can appeal the decision with the Traffic Penalty Tribunals Service.

Other Considerations:

• Penalty Charge Notices (PCNs) for Non-Congestion Charges: For other PCNs, such as those related to parking or bus lane violations, contact the issuing Local Authority for payment options.
• Discounts: Early payment discounts may apply within the specified timeframe.
• Enforcement Costs: Failing to pay on time can lead to additional enforcement costs and potential bailiff action.

By following these steps, you can efficiently settle your overdue Congestion Charges and avoid further penalties. Prompt payment helps maintain London’s traffic flow and supports essential city services.