What happens if Suica doesn't have enough money?

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Insufficient funds on your Suica card will prevent passage through the ticket gate. Simply use a nearby charging machine to add value, then retry your card at the reader. Once topped up, your journey can resume seamlessly.
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What to Do When Your Suica Card Runs Out of Funds

The Suica card is a convenient way to pay for transportation in Tokyo and other parts of Japan. However, it’s important to make sure you have enough money on your card before using it. If you try to use your Suica card and it doesn’t have enough money, you will not be able to pass through the ticket gate.

If you find yourself in this situation, don’t worry. There are a few easy steps you can take to add value to your Suica card and continue your journey.

  1. Locate a charging machine. These machines are located in all train stations and many convenience stores.

  2. Insert your Suica card into the charging machine.

  3. Select the amount of money you want to add to your card.

  4. Insert cash or use a credit card to pay.

  5. Once your card has been topped up, remove it from the charging machine.

  6. Retry your card at the ticket gate.

Your journey can now resume seamlessly.

Here are some additional tips for using your Suica card:

  • Always check the balance on your card before using it.
  • If you’re not sure how much money to add to your card, estimate the cost of your journey and add a little extra.
  • You can also use your Suica card to make purchases at vending machines and convenience stores.
  • If you lose your Suica card, you can report it lost or stolen and get a replacement card.

By following these tips, you can ensure that you always have enough money on your Suica card to get around Tokyo and other parts of Japan.