How much is GrabFood delivery?

GrabFood Delivery Costs: A Revised Structure

GrabFood, the leading food delivery platform in Vietnam, has recently revised its delivery cost structure, effective from December 2020. The new structure aims to provide a more equitable and transparent pricing system for both customers and delivery partners.

Delivery Charges

The revised delivery structure is as follows:

• First 3 kilometers: 15,000 VND
• Each additional kilometer: 5,000 VND

This replaces the previous flat rate system, where delivery costs were the same regardless of the distance traveled.

Additional Charges

In addition to the base delivery charges, customers may also incur additional fees for the following services:

• Express Delivery: An additional fee for faster delivery times. Availability and charges may vary.
• Late Delivery: A fee may be charged if the delivery is significantly delayed due to factors under GrabFood’s control.

Impact of Revised Structure

The revised delivery structure has several key implications:

• More Transparent Pricing: The per-kilometer pricing system provides greater transparency, allowing customers to estimate delivery costs based on the distance of the restaurant.
• Reduced Costs for Short Distances: Customers ordering from nearby restaurants will benefit from lower delivery charges compared to the previous flat rate system.
• Increased Costs for Long Distances: Deliveries over 3 kilometers will result in higher delivery costs than before.

Conclusion

The revised delivery structure from GrabFood aims to create a more fair and equitable pricing system that reflects the distance traveled and the services provided. Customers can now make informed decisions about their delivery options based on the cost and speed of delivery.