How much is the delivery fee in GrabFood?

GrabFood Delivery Fee Update

Effective December 1st, 2020, GrabFood has implemented new delivery fee structures. These revised charges reflect the company’s ongoing commitment to providing affordable and efficient food delivery services.

Updated Delivery Fee Structure

• First 3 kilometers: 15,000đ
• Subsequent kilometers: 5,000đ per kilometer

Previous Delivery Fee Structure

• Initial charge (up to 3 kilometers): 12,000đ
• Subsequent kilometers: 5,000đ per kilometer

Key Changes

The primary adjustment in the new delivery fee structure is a modest increase in the initial charge for the first 3 kilometers, from 12,000đ to 15,000đ. This adjustment aims to cover the increasing operational costs associated with providing a reliable and convenient delivery service.

Impact on Customers

The updated delivery fees have been carefully calibrated to balance affordability and operational sustainability. Customers may experience a slight increase in delivery costs for shorter distances (up to 3 kilometers), while delivery fees for longer distances remain unchanged.

Commitment to Quality Service

GrabFood remains committed to providing customers with exceptional food delivery experiences. The company has a dedicated team of riders and support staff who work diligently to ensure that orders are delivered promptly and at the highest quality.

Note: These delivery fees are applicable to all GrabFood orders in Vietnam. Additional surcharges may apply during peak hours or for specific delivery areas.