Does Uber Eats punish drivers for not accepting orders?

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As an independent contractor for delivery platforms, you retain the right to accept or decline orders at your discretion. Acceptance rates do not influence your standing or potential termination of service. You are not subject to punishment for exercising this right.

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Does Uber Eats Punish Drivers for Not Accepting Orders?

As an Uber Eats driver, you are classified as an independent contractor. This means that you are not an employee of Uber Eats, and you have the right to accept or decline orders at your discretion. Your acceptance rate does not affect your standing with Uber Eats, and you cannot be terminated for not accepting orders.

Some drivers may worry that their acceptance rate will be used to determine their eligibility for promotions or other benefits. However, Uber Eats has stated that this is not the case. Your acceptance rate is simply a measure of how many orders you have accepted out of the total number of orders that have been offered to you.

There are a number of reasons why you might choose to decline an order. For example, you may be busy with another order, you may be too far away from the restaurant, or you may simply not want to deliver to the customer’s location. Whatever the reason, you are under no obligation to accept any order that you do not want to.

If you are concerned about your acceptance rate, you can simply decline any orders that you do not want to deliver. Your acceptance rate will not be affected, and you will not be penalized in any way.

Here are some additional things to keep in mind about your acceptance rate:

  • Your acceptance rate is not visible to customers.
  • Your acceptance rate does not affect your pay.
  • You cannot be terminated for having a low acceptance rate.

If you have any questions about your acceptance rate, you can contact Uber Eats support for more information.