How do I know if Uber approved me?

Decoding Your Uber Driver Application: Finding Out if You’ve Been Approved

Applying to be an Uber driver can be an exciting step towards flexible earning opportunities. However, the waiting game after submitting your application can feel agonizing. The big question looms: “Have I been approved?” While Uber doesn’t always send a grand fanfare of celebration, there are definitive ways to track your progress and determine your driver status.

Forget relying solely on rumors or hoping for a phone call. The key to unlocking your Uber driver approval status lies within your background check and its online portal. This is typically handled by a company called Checkr, a third-party vendor specialized in background screenings.

Here’s how you can confidently confirm your Uber application approval status:

1. The Power of the Checkr Candidate Portal:

This is your primary resource. Uber leverages Checkr’s services to perform background checks, and Checkr provides a dedicated portal specifically for candidates like you to monitor their background report status.

2. Accessing Your Report:

• Find the Right Link: Often, you’ll receive a link to the Checkr Candidate Portal within emails related to your Uber application. Keep an eye on your inbox, including your spam folder, for any communication from Checkr or Uber mentioning background checks.
• Direct Access (If You Can’t Find the Link): If you can’t locate the specific link, you can often visit the Checkr website directly and look for a candidate portal login or search for a portal specifically designed for Uber applicants.
• The Vital Credentials: Email and Phone Number: The Checkr Candidate Portal will require the email address and phone number you used when originally applying to drive for Uber. This information is critical for verifying your identity and linking you to your background check report.

3. Deciphering the Information in the Checkr Portal:

Once logged in, you’ll typically find the following:

• Status Updates: The portal will display the current status of your background check. Look for terms like:

  • “Pending”: Your background check is still in progress. This is common and simply means the screening process hasn’t been completed yet.
  • “Complete/Cleared/Adjudicated”: This is the green light! A “Complete” or similarly worded status generally indicates that your background check has passed and has been reported to Uber. It strongly suggests you are approved to drive.
  • “Consider”: This status typically means that something in your background check requires further review. It doesn’t automatically disqualify you, but it might delay the approval process.
  • “Clear with Caution”: This indicates your background check passed, however some areas of the background check needs Uber’s consideration before full approval can be granted.
  • “Adverse”: This status means there was a potential issue in your background check that might disqualify you. Checkr must provide you with a copy of the report and an opportunity to respond before Uber makes a final decision.

• Background Report Details: You might be able to view the details of your background check, including the information that was verified and the sources used.

4. Troubleshooting Common Issues:

• Incorrect Email or Phone Number: Double-check that you’re using the exact email address and phone number you used when applying. Even a slight typo can prevent access.
• Portal Access Issues: If you’re having trouble logging in, use the “Forgot Password” or “Need Help” options provided by the Checkr portal.
• No Email from Checkr: If you haven’t received any emails from Checkr, check your spam folder. If it’s still missing, contact Uber support to confirm that your application is processing correctly and to inquire about the status of your background check.

What Happens After Approval?

Once your Checkr background check is complete and reported to Uber, you should receive a notification from Uber themselves, confirming your approval and outlining the next steps, such as attending an onboarding session (if required) or downloading the driver app to begin accepting trips.

Important Note: While a “Complete” status in the Checkr portal is a strong indicator of approval, it’s crucial to wait for official confirmation from Uber before assuming you are ready to hit the road. Uber makes the final determination based on the background check results and other criteria.

By proactively monitoring your background check status through the Checkr Candidate Portal, you can stay informed and take the guesswork out of the Uber driver application process. This provides you with a more concrete understanding of where you stand and allows you to prepare for your future as an Uber driver with confidence.