How much compensation do you get for a 3 hour delay?

Compensation for Flight Delays Exceeding Three Hours

Significant flight delays can be a frustrating experience, leaving passengers inconvenienced, anxious, and potentially stranded. To mitigate the impact of excessive delays, regulations in place strive to protect passenger rights and provide compensation for disrupted travel plans.

Compensation Amounts

When a flight delay exceeds three hours, passengers are entitled to compensation based on the following factors:

• Flight distance:

  • Flights within the EU or up to 1,500 km: Up to £260
  • Flights between 1,500 and 3,500 km: Up to £400
  • Flights over 3,500 km: Up to £520

• Delay duration:

  • Delays of 3 hours or more: Compensation applies
  • Delays of 5 hours or more: Additional compensation or refund may be available

Eligibility Criteria

Compensation is typically available under the following conditions:

• The flight delay was caused by the airline (e.g., technical issues, crew shortages)
• The passenger arrived at the airport on time and adhered to check-in deadlines
• The passenger is an EU citizen or the flight was departing from an EU airport

Factors Affecting Compensation

Certain factors can affect the amount of compensation passengers receive, including:

• Exceptional circumstances: If the delay is caused by extraordinary events beyond the airline’s control (e.g., severe weather, security alerts), compensation may be reduced or denied.
• Fare paid: Passengers paying higher fares may be eligible for increased compensation.
• Additional expenses incurred: Passengers may also claim compensation for reasonable expenses incurred due to the delay (e.g., accommodation, meals).

How to Claim Compensation

To claim compensation for a delayed flight, passengers should:

• Contact the airline directly and request compensation
• Keep all relevant documentation (e.g., boarding pass, flight confirmation)
• If denied compensation, file a complaint with the Civil Aviation Authority or an alternative independent body

Passenger Rights

In addition to compensation, passengers experiencing flight delays may also be entitled to:

• Meals and refreshments
• Access to communication facilities
• Accommodation if necessary
• Refund or alternative transportation if the delay is significant

It’s important to note that airlines have specific guidelines and procedures for handling flight delays and compensation claims. Passengers are advised to familiarize themselves with these regulations and contact the airline promptly to ensure their rights are protected.