Can I swap my mobile phone number?

Swap Your Mobile Phone Number with Ease

Are you considering switching mobile phone providers but want to keep your existing phone number? The process of transferring your number to a new provider, known as number porting, is relatively simple and can be completed within a few business days.

Steps to Swap Your Phone Number

1. Obtain a Temporary Phone Number: Contact your new mobile phone provider and request a temporary phone number. This number will be used during the porting process and will be replaced by your old number once the transfer is complete.

2. Request a Porting Authorisation Code (PAC): Contact your previous mobile phone provider and request a PAC. This code is necessary to authorize the transfer of your phone number. The PAC will be sent to you via text message or email.

3. Inform Your New Provider: Provide your new mobile phone provider with your temporary phone number, the phone number you wish to keep, and the PAC you received from your previous provider.

4. Wait for the Transfer: The porting process usually takes a few business days to complete. During this time, your temporary phone number will be active. Once the transfer is successful, your old phone number will be assigned to your new SIM card.

Tips for a Smooth Transfer

• Ensure that your account with your previous provider is in good standing and has no outstanding payments.
• Provide your new provider with accurate information, including your correct name, address, and phone number.
• Keep your old SIM card active until the porting process is complete to avoid any disruption in service.
• If you encounter any issues or delays during the porting process, contact your new provider for assistance.

Benefits of Number Porting

• Convenience: Keep your familiar phone number without having to inform all your contacts.
• Continuity: Maintain your existing connections without any interruption in service.
• Flexibility: Transfer your phone number to any provider that supports number porting.
• Reduced Expense: Avoid the cost of purchasing a new phone number and updating your contacts.

By following these steps, you can seamlessly swap your mobile phone number to a new provider while keeping your existing contacts and call history.