Can you have two Grab accounts?

Managing Multiple Grab Accounts: Guidelines and Restrictions

Grab, the leading ride-hailing and delivery app in Southeast Asia, has implemented strict policies regarding the number of accounts allowed per device. To provide a secure and fair experience for all users, Grab permits only one account per device.

Reasons for Single Account Policy

• Ensures Account Accuracy: By limiting accounts to one per device, Grab ensures that user information and transaction history are accurately associated with a single identity.
• Prevents Fraud: Multiple accounts can be used for fraudulent activities, such as avoiding payment, creating false ratings, or manipulating promotions.
• Fair Competition: Having multiple accounts can give users an unfair advantage, especially in areas with limited supply of drivers or delivery partners.

Consequences of Duplicate Accounts

Grab strictly prohibits duplicate accounts. If the platform detects that a device has multiple Grab accounts, all accounts associated with the device will be closed immediately. This includes accounts linked to different email addresses or phone numbers.

Additional Account Termination Grounds

In addition to having duplicate accounts, Grab may also terminate accounts for the following reasons:

• Fraudulent Use: Attempting to avoid payment, using fake identities, or engaging in other fraudulent activities.
• Account Sharing: Sharing account credentials with others is not allowed and can lead to account closure.
• Inappropriate Behavior: Engaging in behavior that violates Grab’s terms of service, such as harassment or threatening language.

Conclusion

Grab’s single account policy is designed to protect the integrity of the platform, ensure fair competition, and prevent fraud. By adhering to these guidelines, users can maintain their Grab accounts in good standing and enjoy the services offered by the app.