Did not receive e-transfer email.?

Troubleshooting Missing E-Transfer Email

Upon initiating an e-transfer, it is crucial to receive a confirmation email for the transaction. However, if you haven’t received the email, follow these steps to resolve the issue:

1. Verify Registered Email Address:

• Confirm that the email address linked to your bank account is correct. An incorrect email address will prevent you from receiving the e-transfer email.

2. Check Spam/Junk Folders:

• Email providers often filter or quarantine transaction emails. Check your spam or junk folders for the missing email.

3. Contact Financial Institution:

• If you cannot find the email in your spam or junk folders, contact your financial institution directly. They can assist you in tracing the transaction and resending the email, if necessary.

Additional Tips:

• Ensure that your email account is active and has sufficient storage space.
• Add the sender’s email address to your contact list to prevent future emails from being filtered.
• Regularly check your spam or junk folders, especially after initiating e-transfers.

Conclusion:

If you do not receive an e-transfer email, it is essential to check your registered email address, spam folders, and contact your financial institution for assistance. By following these steps, you can quickly resolve the issue and ensure the smooth completion of your e-transfer transaction.