Does Uber record your conversations?

Uber’s Audio Recording Policy for Passenger Safety

In the interest of passenger safety, Uber vehicles are equipped with the capability to record audio. However, these recordings are subject to stringent privacy measures to ensure that passenger conversations remain confidential.

Encryption and Accessibility

All audio recordings are encrypted and stored securely. This data is inaccessible to riders, drivers, or even Uber itself without express permission. Access to recordings is strictly limited to authorized personnel investigating reported serious incidents.

When Recordings Are Accessed

In the event of a reported serious incident, Uber may initiate a review of audio recordings to assist in the investigation. This decision is made only after careful consideration and is subject to the following criteria:

• The incident must have involved a significant safety risk or potential for harm.
• Other evidence, such as eyewitness accounts or video footage, is insufficient or unavailable.
• Access to the recording is requested by law enforcement or other authorized authorities.

Procedure for Accessing Recordings

Authorized personnel who require access to audio recordings must follow a strict procedure:

1. Obtain approval from a senior Uber executive.
2. Secure a court order or subpoena compelling the release of the recording.
3. Conduct a thorough review to determine the relevance and necessity of the recording to the investigation.

Legal Considerations

Uber’s audio recording policy is fully compliant with all applicable laws and regulations. The company has a legal obligation to protect the privacy of its riders while also ensuring the safety of passengers and drivers.

Passenger Privacy

Uber understands the importance of passenger privacy. Audio recordings are only used in limited circumstances and are stored securely to prevent unauthorized access. Passengers should be assured that their conversations will not be used for any other purpose without their consent.