How do I get into my old Uber account?

How to Retrieve Access to Your Old Uber Account

Losing access to your phone or forgetting your Uber account password can be frustrating, but regaining access is relatively simple. Here’s a comprehensive guide to help you reclaim your Uber account:

Forgot Your Password:

• Visit the Uber website (https://www.uber.com/) or open the Uber app.
• Click on “Log In.”
• Below the password field, click on “Forgot Password?”
• Enter your email address associated with the Uber account.
• Uber will send a password reset link to your email.
• Follow the instructions in the email to create a new password.

Lost Phone Access:

• If you’ve lost your phone or it’s been stolen, contact Uber support directly.
• Provide them with your account email address and any other relevant information.
• Uber may send you a verification code via email or SMS to confirm your identity.
• Once your identity is verified, Uber can help you update your phone number and regain access to your account.

Additional Troubles:

• Forgot Both Email and Password: If you’ve forgotten both your email address and password, contact Uber support. Provide them with as much information as possible, such as your full name, phone number, and any recent trip details.
• Account Deactivated: If your Uber account has been deactivated, it may be due to security concerns or policy violations. Contact Uber support to inquire about the reason for the deactivation.
• Lost 2-Factor Authentication Code: If you enabled 2-factor authentication and lost your phone, request a verification code via email from Uber’s support team.

Contacting Uber Support:

To contact Uber support, you can:

• Visit the Uber Help Center (https://help.uber.com/): Click on “Get in touch” and select a relevant topic.
• Call Uber’s support line: The phone number may vary depending on your region.
• Send an email to [email protected]: Describe your issue clearly and provide any necessary details.

Tips:

• Keep your account information updated, including your email address and phone number.
• Enable 2-factor authentication for enhanced security.
• Consider using a password manager to store your Uber account credentials securely.