Is it normal for FedEx to not update tracking?

Understanding FedEx Tracking Updates: Why They May Not Be Frequent

FedEx, a renowned shipping provider, utilizes advanced tracking systems to monitor the movement of packages. However, it’s important to note that these updates may not be as frequent as users might expect. Here are some reasons why:

Varied Scanning Intervals:

Packages are typically scanned at various locations throughout their transit. These locations include distribution centers, sorting facilities, and delivery vehicles. However, the frequency of these scans can vary depending on the package’s route and the volume of shipments being processed. As a result, there may be occasional gaps of more than a day without updates.

Extended Transit Times:

For longer distance shipments, the transit time can be significant. During these extended periods, packages may be in transit for several days without being scanned. This is because the scanning process typically occurs at key points along the route, such as major sorting facilities or hubs.

Technical Limitations:

While FedEx uses advanced tracking technology, it’s still subject to technical limitations. Occasionally, delays or outages can occur in certain locations, which may result in delays in tracking updates. Additionally, some areas may have limited wireless connectivity, which can affect the ability to scan packages.

Expected Delays:

It’s expected to encounter occasional gaps in tracking updates, especially for longer distances. However, if there are significant delays or no updates for an extended period, it’s advisable to contact FedEx customer support to inquire about the status of the shipment.

What to Do When Tracking Updates Are Not Frequent:

If tracking updates are not as frequent as expected, it’s important to remain patient and understand that occasional delays may occur. Here are some tips:

• Allow for additional time for the package to arrive, especially for long-distance shipments.
• Monitor the tracking information regularly, even if there are no immediate updates.
• If there are concerns about the delivery time, contact FedEx customer support for assistance.

By understanding the reasons behind infrequent FedEx tracking updates, users can manage their expectations and avoid unnecessary anxiety. Remember that while timely updates are desirable, occasional delays are an inherent part of the shipping process.