Is there a fee for Grab top up with credit card?

Grab Introduces 1% Credit Card Top-Up Fee

Starting September 11th, 2024, Grab will implement a 1% surcharge on all credit card top-ups. This change affects all users and applies universally, regardless of the method of top-up or the card’s origin.

Previously, topping up your Grab account via credit card was a seamless, fee-free process. This new policy introduces a 1% fee on every transaction, whether you manually reload your e-wallet or utilize an automated top-up system. The fee applies equally to credit cards issued both domestically and internationally.

This alteration to Grab’s payment system represents a significant change for users accustomed to free credit card top-ups. The implementation of this fee potentially increases the overall cost of using Grab services, especially for frequent users who rely on credit card top-ups for convenience.

While Grab hasn’t publicly stated the rationale behind this fee introduction, it’s likely related to processing costs associated with credit card transactions. Many online platforms and financial institutions charge merchants a percentage per transaction, and this fee may simply reflect Grab’s passing on these costs to consumers.

Users are advised to factor this new 1% surcharge into their budgeting when using Grab services. Alternative top-up methods, such as bank transfers or other supported payment systems, may offer more cost-effective options, although they may not be as convenient for everyone. It is recommended to review available top-up options and compare their costs to determine the most financially suitable method for individual needs. Keep an eye on Grab’s official announcements and updates for further details regarding this new policy. Contact Grab customer support if you have specific questions regarding this fee.