What if I sent an e-transfer but not received?

Lost in Transit: Resolving Delayed Interac e-Transfers

Imagine the sinking feeling when you send an Interac e-Transfer, only to discover it’s nowhere to be found. While it may seem like a financial disaster, there’s often a simple way to rectify the situation without losing your precious funds.

Don’t Panic: Cancel and Resend

The first step when dealing with a delayed e-Transfer is to stay calm. Panic never helps, and in this case, it’s likely just a temporary glitch that can be resolved with a quick cancellation and resend.

To cancel an e-Transfer, simply log into your online banking or mobile banking app and locate the “Sent e-Transfers” section. Find the relevant transaction and click on “Cancel.” Once canceled, you’re free to resend the funds with ease.

Swift and Secure: Immediate Resolution

The cancellation and resend process is usually lightning-fast, providing instant relief to your worries. Once resent, the funds should arrive in the recipient’s account swiftly and securely, alleviating any financial anxiety.

Additional Tips for Peace of Mind

To minimize the risk of delayed e-Transfers in the future, consider these additional tips:

• Confirm the recipient’s email address and mobile number before sending the funds.
• Send e-Transfers only to individuals you trust.
• If you suspect any fraudulent activity, contact your financial institution immediately.

Conclusion

Experiencing a delayed Interac e-Transfer can be an unsettling experience. However, the simple solution of canceling and resending the funds often provides a quick and effective resolution. With a few precautions, you can ensure the seamless and secure transfer of funds, giving you peace of mind every time you use Interac e-Transfer.