What information can an Uber driver see?

Uber Driver’s Limited Access to Passenger Information

Uber drivers are granted limited access to passenger information to ensure privacy and security. The specific details accessible to drivers are outlined below:

• Verified Rider Badges: Drivers can view a verified rider badge, which indicates that the rider has completed Uber’s identity verification process. This badge helps drivers confirm the authenticity of their passengers.

• Trip Specifics: Drivers can see details related to the trip, including the pickup and drop-off locations, estimated arrival time, and fare amount. This information allows drivers to plan their route and communicate with passengers.

• Passenger’s First Name: Drivers can only see the first name of their passenger. This partial personal information helps drivers address passengers politely without disclosing their full identity.

Privacy Safeguards and Encryption

Uber employs robust privacy safeguards to protect passenger information. All personally identifiable data, such as last name, address, phone number, and payment details, is encrypted and stored securely. Drivers do not have access to this sensitive information.

In addition, Uber’s technology allows passengers to remain anonymous to drivers until they arrive at the pickup location. Once the trip begins, drivers can see the passenger’s first name and verified rider badge. After the trip is completed, the passenger’s information is automatically deleted from the driver’s app.

These limitations and privacy measures ensure that Uber drivers only have access to essential information for the purpose of completing trips while safeguarding passenger privacy.