What is transactional model and its example?

Transactional Model of Communication

The transactional model of communication is a theory that focuses on the dynamic and interactive nature of communication. This model emphasizes that communication is a two-way process in which both the sender and receiver are actively involved in the exchange of messages. The transactional model of communication was first proposed by American sociologist Charles Horton Cooley in 1902.

Key Concepts of the Transactional Model of Communication

The transactional model of communication is based on the following key concepts:

• Communication is a process. Communication is not a static event, but rather an ongoing process that involves the exchange of messages between two or more people.
• Communication is transactional. Communication is a two-way process in which both the sender and receiver are actively involved. The sender sends a message to the receiver, and the receiver responds with a message of their own.
• Communication is symbolic. Communication involves the use of symbols to represent ideas and experiences. These symbols can be verbal (e.g., words), nonverbal (e.g., gestures), or visual (e.g., images).
• Communication is contextual. Communication takes place in a specific context, which can influence the way that messages are interpreted and understood.

Examples of Transactional Communication

The transactional model of communication can be applied to a variety of different communication situations. Some examples of transactional communication include:

• Face-to-face conversations: Face-to-face conversations are a good example of transactional communication because both the sender and receiver are able to see and hear each other. This allows for immediate feedback and clarification, which can help to ensure that messages are understood correctly.
• Telephone calls: Telephone calls are another good example of transactional communication because both the sender and receiver are able to hear each other’s voices. However, telephone calls are less immediate than face-to-face conversations, which can make it more difficult to provide feedback and clarification.
• Video conferences: Video conferences are a type of communication that allows people to see and hear each other from different locations. Video conferences are often used for business meetings and presentations.
• Collaborative discussions: Collaborative discussions are a type of communication that involves two or more people working together to solve a problem or make a decision. Collaborative discussions can be conducted in person or online.

Benefits of the Transactional Model of Communication

The transactional model of communication has a number of benefits, including:

• It provides a comprehensive framework for understanding communication. The transactional model of communication provides a detailed and comprehensive framework for understanding the different elements of communication and how they interact with each other.
• It emphasizes the importance of feedback. The transactional model of communication emphasizes the importance of feedback in the communication process. Feedback allows the sender to know whether or not their message has been understood correctly, and it allows the receiver to clarify or expand on their message.
• It can be applied to a variety of communication situations. The transactional model of communication can be applied to a wide range of communication situations, from face-to-face conversations to online discussions. This makes it a valuable tool for understanding and improving communication in any context.