What qualifies as an IT project?

Defining IT Projects at the University Level

The term “IT project” is frequently used, but often understood differently depending on context. At the university level, an IT project is best defined as a temporary endeavor specifically focused on creating new technology systems or services, or fundamentally altering existing business processes through the application of technology. This definition distinguishes IT projects from ongoing IT operations or routine maintenance.

Crucially, a university IT project is characterized by its temporary nature. Unlike the continuous cycle of system maintenance, a project has a clearly defined beginning and end, with deliverables that are successfully completed upon project closure. This temporary scope is fundamental to managing resources, timelines, and ultimately, project success.

The core focus of these projects is on innovation and change. It’s not simply about upgrading existing software or hardware; it’s about introducing entirely new functionalities, developing novel applications, or re-engineering workflows through technology. This could range from designing a new online learning platform, to implementing a comprehensive cybersecurity system, or automating administrative tasks. The key element here is the introduction of a significant shift—be it in the technology itself, the process it supports, or both.

A critical aspect of the definition also involves the fundamental alteration of business processes. A project might involve the development of a new mobile app, but if the app simply replicates existing paper-based forms, it doesn’t qualify as a significant IT project. The project must change how tasks are completed, potentially improving efficiency, productivity, or access to information. This transformation—the process change—is a distinguishing factor between a project and simply maintaining existing systems.

In summary, a university IT project is not simply an IT task, but a temporary undertaking with a specific goal of creating something new or significantly altering existing practices using technology. The project is defined by its temporary duration, the creation or significant modification of systems and services, and the resultant change in business processes. This definition offers a clear framework for understanding and managing these crucial endeavors within the academic environment.