Why am I not eligible for Grab Pay later?

Determining Your Eligibility for GrabPay Later

GrabPay Later, a convenient payment feature offered by Grab, provides eligible users with access to flexible financing options. However, not all individuals meet the necessary requirements to utilize this service.

Eligibility Criteria:

To unlock GrabPay Later, you must fulfill the following eligibility criteria:

• Established Grab History: You must have a minimum of six months of active usage on the Grab platform, indicating a consistent track record with the company.
• Age Requirement: You must be 21 years of age or older to qualify for GrabPay Later.
• Full Account Verification: Your Grab account must be fully verified with a government-issued ID and other relevant documentation.

Additional Factors:

In addition to the primary eligibility criteria, Grab also considers your Grab membership tier when evaluating your application for GrabPay Later. Typically, users with Platinum, Gold, or Silver status are more likely to be approved.

How to Check Your Eligibility:

If you are unsure about your eligibility for GrabPay Later, you can follow these steps within the Grab app:

1. Open the Grab app and tap on the “Payments” tab.
2. Select “GrabPay Later” and tap on “Check Eligibility.”
3. The app will assess your account and display your current eligibility status.

Additional Information:

Please note that meeting the eligibility criteria does not guarantee approval for GrabPay Later. Grab may conduct further reviews to ensure responsible lending practices. If you are not eligible, you may reapply at a later date once you have met the necessary requirements.

For more detailed information regarding eligibility criteria, it is recommended to refer to the relevant section within the Grab app or consult with Grab customer support.