Can I delete my Shopee account and make a new one using the same number?

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Deleting your Shopee account frees up your contact details, allowing you to subsequently register a new account using the same phone number or email address. This provides a clean slate for a fresh Shopee experience.
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Can You Delete Your Shopee Account and Create a New One Using the Same Number?

Yes, it is possible to delete your Shopee account and create a new one using the same phone number.

When you delete your Shopee account, your contact details (phone number and email address) are released from the platform. This allows you to subsequently register a new account using the same number or email address.

Benefits of Deleting and Creating a New Shopee Account

  • Clean slate: Deleting and creating a new account gives you a fresh start on Shopee. You will have a new user profile, order history, and review rating.
  • Updated information: You can ensure that your contact details and other account information is up-to-date.
  • New promotions: You may be eligible for new user promotions and discounts by creating a new account.

Steps to Delete and Create a New Shopee Account

To delete your existing Shopee account:

  1. Go to the Shopee app or website.
  2. Log in to your account.
  3. Click on the “Me” icon.
  4. Select “Settings” > “Account Settings” > “Delete Account.”
  5. Follow the on-screen instructions to complete the deletion process.

To create a new Shopee account:

  1. Download the Shopee app or visit the website.
  2. Click on “Sign Up.”
  3. Enter your phone number or email address.
  4. Set a password.
  5. Follow the on-screen instructions to complete the registration process.

Note:

  • You can only delete your Shopee account once every 24 hours.
  • Once your account is deleted, all your data, including order history and review ratings, will be permanently removed.
  • If you have any outstanding orders, you will not be able to delete your account. You must wait until all orders are completed or canceled.