Can I have someone help me through the airport?

Navigating the Airport with Assistance

Traveling through an airport can be a daunting task, especially if you require assistance. Fortunately, there are resources available to make your airport experience smooth and stress-free.

TSA Cares

If you require screening support, don’t hesitate to contact TSA Cares at least 72 hours before your flight. They can provide various forms of assistance, including:

• Assisting with the screening process
• Providing a private screening area
• Offering emotional support

You can reach TSA Cares through their online form at https://www.tsa.gov/travel/special-procedures or by phone at (855) 787-2227.

Wheelchair Assistance

Wheelchair assistance is not provided by TSA but is instead arranged through your airline. To request wheelchair assistance, contact your airline directly and make your needs known. They will make the necessary arrangements to ensure you have a safe and comfortable airport experience.

Other Assistance Services

In addition to TSA Cares and wheelchair assistance, many airports provide other assistance services, such as:

• Airport Ambassadors: These volunteers can assist with directions, baggage assistance, and other general inquiries.
• Sensory-Friendly Spaces: These designated areas provide a quiet and low-sensory environment for individuals with sensory sensitivities.
• Animal Assistance: Assistance animals are permitted in the airport. Please inform your airline if you require assistance with your animal.

Tips for Requesting Assistance

When requesting assistance at the airport, it’s helpful to:

• Arrive at the airport early to allow ample time for the necessary arrangements.
• Be clear and specific about your needs.
• Bring any necessary documentation, such as a doctor’s note for medical assistance.
• Be patient and understanding. Airport staff is working hard to ensure a safe and efficient experience for all passengers.

Remember, you are not alone in needing assistance at the airport. By utilizing the available resources, you can ensure that your travel experience is as smooth and stress-free as possible.