Can I keep my telephone number if I move house?

Can You Keep Your Telephone Number When Moving House?

If you’re relocating, you may be wondering if you can keep your current telephone number. The answer depends on a number of factors, including:

Where You’re Moving:

• Within the same telephone exchange: If you’re staying within the same area code and exchange, you may be able to transfer your existing number seamlessly. This service is typically free of charge.
• To a different exchange: If you’re moving to a different area code or exchange, you will need to contact your telephone service provider to inquire about transferring your number. There may be a fee associated with this service.

Your Service Provider:

• Landline: If you have a landline telephone service, it is usually easier to keep your number when moving, especially if you’re staying within the same exchange.
• Mobile: Moving with a mobile phone number is typically more straightforward, as mobile service is not tied to a specific geographical location.

Steps to Keep Your Number:

• Contact Your Service Provider: As soon as you know you’re moving, contact your telephone service provider to request a number transfer. They will provide you with instructions and any necessary fees.
• Provide Your New Address: Be sure to provide your new address and contact information to your service provider.
• Confirm the Transfer: Once the transfer is complete, you should receive confirmation from your provider.

Other Considerations:

• Portability: In many countries, telephone number portability laws are in place, which allow consumers to keep their numbers when switching service providers.
• Area Codes: If you’re moving to a different area code, you may need to adjust your area code when dialing or receiving calls from outside your new area.
• Porting Time: Number transfers can take several days or weeks to complete.

By following these steps and considering the factors outlined above, you can increase your chances of keeping your telephone number when relocating.