Can you change the time of your Shinkansen reservation?

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Shinkansen reservations are readily changeable until departure, provided the ticket hasnt been collected. Multiple modifications are possible. Contact the relevant channels for detailed change/refund procedures.
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Unlocking the Flexibility of Shinkansen Reservations

Traveling by Japan’s famed Shinkansen bullet trains is a seamless and efficient experience, but unforeseen circumstances can sometimes arise. To cater to this, the Japan Railways Group (JR Group) offers a flexible reservation system that empowers travelers to make changes to their itineraries when necessary.

Seamless Reservation Alterations

Shinkansen reservations can be effortlessly modified up until the moment of train departure, offering peace of mind to travelers facing last-minute schedule adjustments. Whether you need to change the departure time, seat type, or route, the JR Group has you covered.

Multiple Modifications Allowed

Unlike some rigid reservation systems, the Shinkansen allows for multiple modifications to the same reservation. This flexibility gives travelers the freedom to explore alternative options and tailor their itinerary to changing needs.

Contacting the Right Channels

To initiate a reservation change, passengers can contact the following channels:

  • JR Station Ticket Counters: Visit the ticket counter at any JR station for in-person assistance.
  • JR Reservation Center: Call the JR Reservation Center at +81-50-2016-1600 (Japanese only) or +81-3-6221-4177 (English).
  • Website and App: Make changes directly through the official JR East website or app.

Specific Change/Refund Procedures

The JR Group has established detailed procedures for reservation changes and refunds. These procedures vary depending on factors such as the type of reservation, fare used, and time of modification. Passengers are advised to inquire at the relevant channel for specific instructions.

Conclusion

The flexible reservation system of the Shinkansen offers travelers the utmost convenience and peace of mind. With the ability to make multiple changes up until departure, passengers can embark on their journey confidently, knowing that unforeseen circumstances can be easily accommodated. Whether you need to adjust your departure time or explore alternative routes, the JR Group’s reservation system has you covered, ensuring a seamless and stress-free travel experience.