Como usar contactless no metro Porto?

Riding the Porto Metro with Contactless Ease: A Simple Guide

Porto’s Metro system offers a convenient and increasingly popular way to pay for your journey: contactless payment. Forget fumbling for tickets – a simple tap is all it takes to glide through the gates. This guide explains exactly how to use your contactless card or device on the Porto Metro.

The Simple Tap Process:

Using contactless payment on the Porto Metro is incredibly straightforward. As you approach the validator at the entrance or exit gates, simply hold your contactless card or compatible device (such as a smartphone or smartwatch with contactless payment enabled) close to the reader. Ensure the contactless symbol on your device is facing the reader for optimal performance.

Confirmation is Key:

Once you’ve held your device near the validator, wait for confirmation. This usually involves three distinct signals:

• A green light: A clearly visible green light will illuminate, indicating successful payment processing.
• An audible signal: A short beep or other auditory confirmation will sound.
• A screen message: The validator screen will display a success message, confirming your fare has been deducted.

Once you see and hear these confirmations, you can proceed through the gate. If you do not receive all three signals, don’t proceed – try again, ensuring your device is properly positioned near the reader.

Supported Devices:

Most contactless payment methods are accepted, including:

• Visa and Mastercard contactless credit and debit cards
• Contactless enabled smartphones (Apple Pay, Google Pay, etc.)
• Contactless enabled smartwatches

It’s always advisable to check with your card issuer or mobile payment provider to confirm contactless functionality and international usage before your journey.

Troubleshooting:

If you encounter any issues, such as the validator failing to read your card, try the following:

• Reposition your device: Ensure your card or device is held close to, and squarely against, the reader.
• Try a different validator: Sometimes, a particular validator may malfunction. Try a nearby machine.
• Check your card/device balance: Ensure you have sufficient funds available on your card or in your mobile payment account.
• Contact Metro do Porto customer service: For persistent problems, contact the Metro do Porto customer service for assistance.

By following these simple steps, you can enjoy the seamless convenience of contactless payment on your next trip on the Porto Metro. Focus on exploring the vibrant city, leaving the ticket hassle behind.