Does Grab take commission from tips?

Grab’s Policy on Driver Tips

As a leading ride-hailing platform, Grab prioritizes the well-being and financial stability of its drivers. In line with this commitment, Grab has a clear policy regarding tips received by drivers:

No Commission Deductions on Tips

In contrast to some ride-hailing services, Grab does not impose any commissions or deductions on tips given to its drivers. Every dollar a driver receives in tips goes directly to them.

Encouraging Passenger Generosity

Grab actively encourages passengers to show their appreciation for their drivers’ service by providing tips. According to the company, tips make a significant difference in drivers’ earnings, especially during peak hours and challenging economic conditions.

Clear Communication

The Grab app clearly states that tips are not included in the fare and that they are entirely optional. This ensures that passengers are aware that their tips directly benefit the drivers.

Driver Appreciation

Grab’s policy on tips reflects its commitment to supporting its drivers and recognizing their hard work. By ensuring that drivers receive the full amount of tips, Grab empowers them to provide excellent service and maintain a positive driving experience for passengers.