How do I cancel an Apple Pay transaction?

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Manage pending Apple Pay purchases directly within the Wallet app. Access the Recent tab, locate the unwanted transaction, and view its details. A Cancel Payment option, if available, will allow you to promptly reverse the pending charge.
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How to Cancel an Apple Pay Transaction

Apple Pay, the convenient contactless payment system, simplifies your shopping experience. However, there may be times when you need to cancel a transaction. Here’s a step-by-step guide on how to do just that:

Canceling Pending Transactions

If you’ve made a purchase with Apple Pay and it’s still pending, you can cancel it directly from the Wallet app on your iPhone:

  1. Open the Wallet app.
  2. Tap the Recent tab.
  3. Locate the unwanted transaction.
  4. Tap on the transaction to view its details.

If the transaction is still pending, you’ll see a Cancel Payment option. Tap on it to instantly reverse the charge.

Note: The Cancel Payment option is only available for pending transactions. Once the transaction has been completed, you won’t be able to cancel it through Apple Pay.

If Payment is Not Pending

If the transaction you want to cancel is no longer pending, you’ll need to contact the merchant directly. They may be able to help you cancel the payment or provide a refund.

Steps to Take After Canceling

Once you’ve canceled a transaction, here are some additional steps you can take:

  • Check your transaction history: Open the Wallet app, tap the “Recent” tab, and review your transactions to ensure the cancellation was successful.
  • Contact the merchant: If you’re having trouble canceling a transaction or obtaining a refund, reach out to the merchant directly.
  • Report any unauthorized transactions: If you suspect an unauthorized transaction on your Apple Pay account, contact Apple Support immediately.

Tips to Prevent Unwanted Transactions

To minimize the risk of unwanted Apple Pay transactions, follow these tips:

  • Use a secure passcode or Face ID to protect your iPhone.
  • Enable Two-Factor Authentication for your Apple ID.
  • Be careful when making purchases on public Wi-Fi networks.
  • Review your transaction history regularly to monitor for any suspicious activity.

By following these steps, you can effectively cancel Apple Pay transactions and ensure the security of your payment information.