How do I cancel my check-in?

How to Cancel Your Check-In with Vietnam Airlines

Have you checked in for your flight with Vietnam Airlines but need to cancel? Here’s a step-by-step guide on how to do so:

Step 1: Visit the Vietnam Airlines Website

• Open your web browser and navigate to the Vietnam Airlines website (https://www.vietnamairlines.com/).

Step 2: Access Your Booking

• Click on “Manage Booking” located in the top menu bar.
• Enter your booking reference number and last name in the designated fields.
• Click on “Retrieve Booking” to access your flight details.

Step 3: Cancel Check-In

• Under “After-sale Support,” select “Cancel Check-in.”
• A confirmation popup will appear asking you to confirm your cancellation.

Step 4: Follow the On-Screen Instructions

• Carefully follow the on-screen instructions provided by Vietnam Airlines.
• You may be required to provide additional information or pay a cancellation fee.

Step 5: Confirmation

• Once your cancellation is complete, you will receive a confirmation message from Vietnam Airlines.
• Your check-in will be canceled, and you will need to check in again when you arrive at the airport.

Note:

• The cancellation policy and fees may vary depending on your ticket fare and flight itinerary.
• It is recommended to cancel your check-in as early as possible to avoid any additional charges.
• If you encounter any difficulties, you can contact Vietnam Airlines customer support for assistance.