How do I cancel SPayLater in Shopee?

How to Cancel Shopee SPayLater

Shopee SPayLater is a convenient payment option that allows Shopee users to make purchases and pay later. However, if you need to cancel your SPayLater account, here’s a simple guide to help you:

Eligibility Requirements:

Before initiating the cancellation process, ensure you meet the following eligibility requirements:

• You have paid all outstanding SPayLater bills.
• Your SPayLater account is not in default.

Contact Shopee Support:

Once you meet the eligibility requirements, contact Shopee support through the following channels:

• Live Chat: Go to the Shopee app or website, navigate to Help Center, and select Live Chat.
• Email: Send an email to [email protected].

Provide Necessary Information:

When contacting Shopee support, be prepared to provide the following information:

• Your Shopee username
• Your SPayLater account number
• A clear statement of your intention to cancel your SPayLater account

Verification Process:

Shopee support will verify your identity and confirm your eligibility to cancel your account. They may ask for additional information or documentation to ensure the account cancellation is legitimate.

Account Closure:

Upon successful verification, Shopee support will initiate the account closure process. You will receive a confirmation email or notification once your account has been deactivated.

Timeline:

The account cancellation process may take up to 7 working days to complete.

Important Note:

Once your SPayLater account is canceled, you will no longer be able to use it for future purchases. Additionally, any outstanding balances must be paid in full before your account can be closed.

By following these steps, you can quickly and easily deactivate your Shopee SPayLater account. Remember to meet the eligibility requirements and provide accurate information to ensure a smooth cancellation process.