How do I check if my router is not working?

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Examining router lights can diagnose potential issues. A stable or blinking Wi-Fi light is usually normal, but a lack of light or a red light on the internet indicator (often marked as WAN or a globe) suggests an issue with the internet connection itself.

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How to Check If My Router Is Not Working?

A functional router is crucial for a stable internet connection. However, there may be times when your router malfunctions, leaving you without internet access. In such situations, troubleshooting your router becomes necessary. Here’s a step-by-step guide to help you determine if your router is not working:

1. Inspect the Router Lights:

The lights on your router provide valuable information about its status. Examine the following lights:

  • Power Light: This light should be on and stable, indicating that the router is receiving power.
  • Wi-Fi Light: A blinking or stable light usually indicates normal operation. However, if the light is off or not blinking, it may be a sign of a Wi-Fi issue.
  • Internet Light (WAN/Globe): This light should be on and stable, indicating an active internet connection. A lack of light or a red light suggests a problem with the internet connection itself.

2. Check the Internet Connection:

If the internet light on your router is off or red, it indicates an issue with the internet connection. To troubleshoot further, try connecting a device directly to the modem using an Ethernet cable. If the internet works on the device, the problem lies with the router.

3. Power Cycle the Router:

Sometimes, a simple power cycle can resolve router issues. To do this, unplug the router from the power outlet and wait for about 30 seconds. Then, plug it back in and wait for it to boot up completely.

4. Reset the Router:

If the above steps do not resolve the issue, you may need to reset the router. Locate the reset button on the router, usually a small hole or recessed button. Use a paperclip or toothpick to press and hold the button for about 10 seconds until the router restarts.

5. Check for Firmware Updates:

Outdated router firmware can also cause problems. Check the manufacturer’s website for any available firmware updates and install them if necessary.

6. Check for Interference:

Wireless interference from other devices or nearby Wi-Fi networks can disrupt router performance. Move the router to a different location or change the Wi-Fi channel to minimize interference.

7. Contact Your Internet Service Provider (ISP):

If all else fails, contact your ISP to report the issue. They can help you troubleshoot the problem or dispatch a technician if needed.