How do I know if my FedEx package is lost?

Confirming the Status of Your FedEx Package

Ensuring the safe delivery of your FedEx package is of utmost importance. However, in rare instances, packages may go missing or be delayed. To determine the whereabouts of your package, follow these steps:

1. Track Your Package Using the Tracking Number:

• Go to the FedEx website or use the FedEx mobile app.
• Enter the tracking number into the designated field.
• The tracking results will provide information on the package’s status, including its current location.

2. Check for a Delivery Confirmation with Photographic Proof:

• FedEx offers a delivery confirmation service that provides photographic proof of the package being delivered.
• Access the tracking results and select the “View Delivery Confirmation” option.
• If a delivery confirmation is available, it will show the specific location where the package was left.

3. File a Missing Package Report:

• If you have checked the tracking information and the delivery confirmation, but your package remains missing, you should promptly file a missing package report.
• Visit the FedEx website and select “File a Claim.”
• Provide the tracking number and any other relevant information.
• FedEx will investigate the missing package and provide updates on its status.

Additional Tips for Tracking Missing Packages:

• Keep the tracking number readily available for easy reference.
• Contact the sender if you are unable to locate the package using the tracking number.
• Monitor the tracking results regularly for any updates.
• Be patient, as FedEx may take time to investigate missing packages.

By following these steps, you can ensure that your FedEx package is delivered safely and efficiently. If your package remains missing, you can file a missing package report for a swifter resolution.