How do I know if someone received my e-transfer?

How to Check the Status of an E-Transfer

E-transfers, a convenient method of transferring funds electronically, are a widely used payment option. To ensure that your E-transfers have reached their intended recipients, it’s important to track their progress. Here’s a simple guide to help you check the status of your E-transfers:

Step-by-Step Guide:

1. Log in to Your Online Banking Account: Access your online banking portal and enter your login credentials.

2. Navigate to the “Move Money” Section: Locate the section dedicated to managing your financial transactions, typically labeled as “Move Money.”

3. Choose “Interac e-Transfer”: Within the “Move Money” section, select the “Interac e-Transfer” option to view your E-transfer activities.

4. Select “Transfer History”: Click on the “Transfer History” tab to access a detailed record of all your past E-transfers.

5. Review Pending Transactions: In the “Transfer History” section, you will see a list of your recent E-transfers. Look for the transactions with a “Pending” status.

Understanding E-Transfer Statuses:

• Pending: The e-transfer has been initiated but has not yet been received by the recipient.
• Complete: The e-transfer has been successfully received and deposited into the recipient’s account.
• Expired: The e-transfer was not claimed within the specified time frame and has expired.
• Cancelled: The e-transfer has been cancelled by either the sender or the recipient.

Tips for Tracking E-Transfers:

• Keep a record of the transaction details, including the amount, date, and recipient’s email address.
• Check the recipient’s inbox for an email notification indicating that they have received an E-transfer.
• Contact your bank if you have any concerns about the status of an E-transfer or if it remains pending for an extended period.