How do I permanently delete my Shopee account?

How to Permanently Delete Your Shopee Account

Shopee, a popular e-commerce platform in Southeast Asia and Taiwan, allows users to permanently delete their accounts. This action is irreversible, meaning you will lose access to all your orders, reviews, and other account-related information.

Before proceeding with the deletion process, it’s important to note that this action cannot be undone. Once your account is deleted, it will be gone permanently. Therefore, it’s essential to ensure that you have made a backup of any important data you may need before initiating the deletion process.

To permanently delete your Shopee account, follow these steps:

1. Open the Shopee App

Launch the Shopee app on your smartphone.

2. Go to Your Profile

Tap on the “Me” icon located at the bottom right corner of the screen to access your profile settings.

3. Select Account Settings

Scroll down and tap on “Account Settings.”

4. Request Account Deletion

Under “Account,” select “Delete Account.”

5. Verify Your Identity

You will be asked to verify your identity by entering the One-Time Password (OTP) sent to your registered mobile number.

6. Provide Reason for Closure

Indicate the reason for deleting your account from the provided options.

7. Confirm Email Address

Enter your registered email address and tap on “Submit.”

8. Final Confirmation

A confirmation message will be displayed. Carefully read the information and if you are sure you want to delete your account, tap on “Confirm.”

Once you confirm the deletion request, your Shopee account will be permanently removed. You will receive a notification email confirming the deletion.

Please note:

• Deleting your Shopee account will not cancel any outstanding orders or payments.
• You will not be able to access your account once it has been deleted.
• Shopee customer support cannot assist with recovering deleted accounts.