How do I receive money from Western Union directly?

How to Collect Western Union Transfers Directly

Western Union provides a convenient and efficient way to send and receive money globally. To ensure a seamless experience when collecting your transfer, follow these steps:

1. Locate a Western Union Agent

• Use Western Union’s online agent locator tool to find the nearest agent location.
• Enter your city, state, or country to generate a list of nearby agents.
• Select an agent that is convenient for you to visit.

2. Visit the Agent

• Go to the agent location with your government-issued identification (e.g., passport, driver’s license).
• Present the following information to the agent:
  • Your Money Transfer Control Number (MTCN)
  • The sender’s name
  • Your valid ID

3. Verification and Receipt

• The agent will verify your identity and the transfer details.
• You will be asked to sign a receipt to acknowledge the collection of funds.

4. Collect Your Funds

• Once your identity has been verified, you will receive your money directly from the agent.
• The transfer amount and currency will be disbursed as specified by the sender.

Additional Tips:

• Check the exchange rate before collecting your funds to estimate the amount you will receive.
• Keep the MTCN confidential and do not share it with anyone other than the designated receiver.
• Be prepared to provide additional information, such as your address or phone number, for verification purposes.
• If you have any questions or encounter any difficulties, contact Western Union customer service for assistance.