How do I stop grab pay later?

How to Suspend or Cancel Grab PayLater

Grab PayLater is a convenient payment option that allows you to make purchases and pay later. However, if you no longer wish to use this service, you can temporarily suspend or permanently cancel your account.

Suspending Grab PayLater

To temporarily suspend Grab PayLater, you can follow these steps:

1. Open the Grab app and tap on the “Payments” section.
2. Select “Grab PayLater” and then tap on “Manage PayLater.”
3. Click on “Suspend PayLater.”
4. Confirm your suspension request.

Once you have suspended Grab PayLater, you will not be able to use the service to make any purchases. However, any outstanding payments will still need to be settled.

Canceling Grab PayLater

To permanently cancel your Grab PayLater account, you will need to contact customer support. Here’s how:

1. Open the Grab app and tap on the “Help Center” section.
2. Select “Contact Us” and then choose “Chat with Agent.”
3. Explain to the agent that you wish to cancel your Grab PayLater account.
4. Provide the necessary information, such as your account number and reason for cancellation.

Once your request has been processed, your Grab PayLater account will be closed and you will no longer be able to use the service.

Important Notes

• Before discontinuing Grab PayLater, it is crucial to ensure that all outstanding payments have been settled. Failure to do so may result in late payment fees or impact your credit score.
• Suspending Grab PayLater is a temporary measure and will not cancel your account.
• Canceling Grab PayLater is irreversible and you will not be able to reopen your account in the future.