How long can an airline keep you on an airplane?

Tarmac Time Limits: Know Your Rights as an Air Traveler

Imagine being confined to an airplane for hours, with no sign of departure. The frustration and discomfort can be unbearable. However, airline regulations and passenger rights exist to ensure that such situations are kept within reasonable limits.

Mandatory Tarmac Time Limits

In the United States, the Department of Transportation (DOT) has established strict tarmac time limits. These regulations stipulate that domestic flights exceeding three hours on the tarmac must be allowed to land, unless:

• Safety or security concerns exist
• Air traffic control restrictions prohibit landing
• Passengers refuse to deplane
• The crew is experiencing a medical emergency

If the delay is expected to exceed three hours, the airline must provide periodic updates on the situation and the estimated departure time.

Provisions for Passengers

In addition to time limits, airlines are also required to provide certain provisions for passengers who experience lengthy tarmac delays. After two hours of delay, passengers are entitled to:

• Food and water
• Access to toilets
• Medical assistance if necessary
• A means of communication to contact the airline or regulatory authorities

Exceptions to the Rule

There are a few exceptions to the tarmac time limits. For example, if the delay is due to weather conditions or other circumstances beyond the airline’s control, the limits may be extended.

What to Do If You Experience a Tarmac Delay

If you find yourself on a flight experiencing a tarmac delay, it’s important to remain calm and follow these steps:

• Contact the flight attendant to inquire about the situation and estimated departure time.
• If the delay exceeds two hours, request the provided provisions.
• If the delay exceeds three hours and the airline is not allowing you to deplane, contact the DOT hotline at 1-800-722-1911.

Passenger Rights

As an air traveler, it’s crucial to be aware of your rights. Tarmac time limits and passenger provisions are designed to ensure that delays are handled fairly and respectfully. By understanding these regulations, you can advocate for yourself and ensure that your travel experience is safe and comfortable.