How long do credit companies have to respond to a dispute?

How Long Do Credit Companies Have to Respond to a Dispute?

The Fair Credit Reporting Act (FCRA) sets time limits for credit companies to respond to disputes. Under the FCRA, furnishers (entities that provide information to credit bureaus) have 30 days to investigate and respond to disputes.

Submitting a Dispute

Disputes can be submitted to credit companies in writing or online. The address for submitting disputes is typically provided on the consumer report or can be obtained from the credit bureau. It is important to include all relevant information when submitting a dispute, such as the account number and the disputed information.

Investigation Process

Once a dispute is received, the furnisher must investigate the matter and determine whether the information is accurate and complete. The investigation may involve contacting the consumer and reviewing the original records.

Response Timeline

After completing the investigation, the furnisher has 30 days to respond to the dispute. The response must be in writing and must provide the results of the investigation. If a dispute is found to be valid, the furnisher must notify the credit bureaus and remove or correct the inaccurate information.

Possible Outcomes

The outcome of a dispute can vary. The furnisher may confirm the accuracy of the disputed information, delete the information, or make a correction. If the furnisher disagrees with the consumer’s dispute, the consumer may have the right to file a statement of dispute, which will be included in the consumer’s credit report.

Timelines for Different Types of Disputes

In some cases, the FCRA provides shorter time frames for responding to disputes. For example, furnishers have:

• 10 days to respond to disputes related to identity theft
• 15 days to respond to disputes related to medical information

Importance of Timely Response

It is important for consumers to be aware of the timeframes for responding to disputes. If a furnisher does not respond within the required time frame, the disputed information must be deleted or corrected.