How long does FedEx hold a package after 3 attempts?

Missed Deliveries? Understanding FedEx’s Package Hold Policy After Three Attempts

FedEx is known for its speed and reliability, but even the best delivery services encounter occasional hiccups. What happens if you miss three delivery attempts? Understanding FedEx’s policy on package retention is crucial to prevent delays and ensure you receive your shipment.

FedEx’s standard procedure involves three delivery attempts. These attempts are typically spread out over a few days, allowing ample opportunity for the recipient to be home. However, if all three attempts are unsuccessful, your package doesn’t simply disappear. Instead, it’s held at the nearest FedEx facility.

The Crucial Five-Day Window:

The key timeframe to remember is five business days. After the third unsuccessful delivery attempt, your package will remain at the designated FedEx facility for five business days. This is a grace period allowing you to arrange pickup or redirect the package. Weekends and holidays are not included in this five-business-day count.

What Happens After Five Business Days?

If you haven’t contacted FedEx and arranged for pickup or a redirection within those five business days, the package is returned to the sender. This return process can take additional time, depending on the distance and the sender’s location. It’s worth noting that the return shipping costs are usually the responsibility of the recipient.

Proactive Steps to Avoid Return to Sender:

Don’t wait until the third delivery attempt to act. If you know you’ll be unavailable for the expected delivery window, take proactive steps:

• Reschedule Delivery: Use the tracking information provided by FedEx to reschedule the delivery to a more convenient time and date.
• Request a Different Delivery Location: Designate an alternative address, such as a neighbor’s house, your workplace, or a FedEx Hold at Location.
• Arrange for Pickup: Contact FedEx directly to arrange a pickup at the facility holding your package.
• Update Your Address: Ensure your shipping address is accurate and up-to-date on your FedEx tracking information. This avoids unnecessary delays and multiple delivery attempts.

In Summary:

FedEx provides a generous five-business-day grace period after three unsuccessful delivery attempts. However, proactive communication and planning are vital to ensure timely receipt of your package. Staying informed about your package’s status through tracking and acting promptly within the five-day window will prevent the inconvenience and added expense of a return-to-sender situation. Remember, contacting FedEx directly is always the best approach if you anticipate any delivery issues.