How long will Grab hold my money?

Grab’s Temporary Payment Authorization: Ensuring Seamless Transactions and Booking Flexibility

When you book a ride with Grab, the payment authorization is temporarily held for up to 30 minutes. This measure is implemented to facilitate smooth transactions and provide flexibility in managing your travel plans.

Benefits of Temporary Payment Authorization

• Seamless rescheduling: If you need to reschedule your ride within the 30-minute window, you can do so without any additional authorization or payment processing delays.
• Additional bookings: Within the same time frame, you can book additional rides without encountering any hold-ups in payment processing. This allows you to adjust your travel arrangements without any disruptions.
• Improved transaction efficiency: By temporarily holding the payment authorization, Grab minimizes the need for multiple authorizations and streamlines the transaction process.

How it Works

When you book a ride with Grab, the payment authorization is placed on your payment method. This does not involve any actual charge or transfer of funds. During the 30-minute window, the authorization holds the necessary funds to cover the estimated fare.

If you complete the ride as planned, the actual fare is charged to your payment method. However, if you reschedule or cancel within the 30-minute period, the authorization is released, and no charge is incurred.

Conclusion

Grab’s temporary payment authorization provides a convenient and flexible payment experience for its users. By holding the payment authorization for a short duration, Grab ensures smooth transactions, seamless rescheduling, and the ability to make additional bookings without any delays. This thoughtful feature enhances the overall user experience and makes Grab a reliable and efficient transportation service.