How to calculate average delay time?

How to Calculate Average Order Delay

Average order delay is a key metric for businesses to track, as it can help them identify areas for improvement in their fulfillment process. To calculate the average order delay, follow these steps:

1. Convert order durations to seconds. To do this, multiply the number of days by 86,400, the number of hours by 3,600, the number of minutes by 60, and the number of seconds by 1.
2. Calculate the average of those second-based durations. To do this, add up all of the second-based durations and then divide by the total number of orders.
3. Convert the average back to days, hours, minutes, and seconds for a meaningful result. To do this, divide the average second-based duration by 86,400 for days, 3,600 for hours, 60 for minutes, and 1 for seconds.

For example, let’s say you have the following order durations:

• Order 1: 2 days, 3 hours, 15 minutes, 25 seconds
• Order 2: 1 day, 1 hour, 30 minutes, 45 seconds
• Order 3: 3 days, 2 hours, 45 minutes, 10 seconds

To calculate the average order delay, we would first convert these durations to seconds:

• Order 1: 180,925 seconds
• Order 2: 85,845 seconds
• Order 3: 26,290 seconds

We would then calculate the average of these second-based durations:

• Average: 97,687 seconds

Finally, we would convert the average back to days, hours, minutes, and seconds:

• Average: 1 day, 8 hours, 3 minutes, 27 seconds

This means that the average order delay for these three orders is 1 day, 8 hours, 3 minutes, and 27 seconds.