How to remove cruise gratuities?

How to Remove Cruise Gratuities

Cruise gratuities are typically added to your daily onboard account, but what if you feel like the service isn’t up to par or the amount is a bit too much? Here’s a simple guide on how to remove cruise gratuities:

1. Visit the Passenger Services Desk

Head to the passenger services desk, usually located in the lobby or a central area of the ship. This is where you can handle all sorts of adjustments to your account, including removing gratuities.

2. Explain Your Request

Politely inform the staff member that you would like to remove the daily gratuities. You don’t need to give a specific reason, but if you feel comfortable, you can share your experience or concerns.

3. Adjust the Charges

The staff member will adjust the charges accordingly. You can choose to remove them entirely or just reduce the amount. They will provide you with a new receipt reflecting the changes.

4. Take Control of Your Experience

Removing gratuities puts you in control of the service you reward. You can tailor the daily charges to your satisfaction, ensuring that you pay for the level of service you receive.

5. Reward as You See Fit

While gratuities are a customary way to thank the crew for their hard work, you should feel comfortable adjusting them based on your experience. Remember, it’s your vacation, and you should enjoy it the way you want.

Additional Tips

• It’s always best to address any concerns with the staff directly.
• Be polite and respectful, even if you’re not satisfied with the service.
• Check your onboard account regularly to ensure that the changes have been made.
• Consider leaving cash tips to individual crew members who provide exceptional service.