How to request to waive annual fee Citibank?

Requesting an Annual Fee Waiver from Citibank

Citibank’s annual fees can add up over time, but there are ways to avoid these charges. One option is to request a waiver from the bank. Here’s how to do it:

1. Contact Customer Service

The quickest and most efficient way to request a fee waiver is to call Citibank’s 24/7 customer service line. Make sure to have your account information and registered mobile number ready.

2. Verify Your Identity

When you call, a customer service representative will verify your identity using your mobile number. This is a secure and fast verification method that will expedite the process.

3. Explain Your Situation

Politely explain to the representative that you would like to request a waiver of your annual fee. Be concise and to the point. If you have any specific circumstances that warrant a waiver, such as financial hardship or extended travel, mention them.

4. Provide Supporting Documents (Optional)

In some cases, Citibank may require you to provide supporting documents to support your request. This could include proof of income, unemployment, or other relevant information.

5. Be Patient

The representative will review your request and make a decision. They may need to consult with a supervisor or other department before providing an answer. Be patient and respectful throughout the process.

Tips for Success:

• Call promptly after receiving your annual fee statement.
• Be polite and professional when speaking to the customer service representative.
• Clearly state your request and explain your reasons.
• Provide supporting documents if necessary.
• Be willing to negotiate. Citibank may not waive the entire fee, but they may be willing to reduce it or offer other concessions.

By following these steps, you can increase your chances of successfully requesting an annual fee waiver from Citibank.