How to verify ShopeePay for foreigners?

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Foreign ShopeePay users can expedite verification by submitting clear photos of their ID and themselves holding the ID. Use the Alien Certificate of Registration as your ID type, ensuring both sides of the document are visible.
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How to Verify ShopeePay for Foreigners

Expedited Verification for Foreigners

To streamline the verification process for foreign ShopeePay users, Shopee has implemented an expedited method. By submitting clear and legible photos of your government-issued identification and a selfie holding the ID, you can complete the verification process quickly and efficiently.

ID Requirements for Foreigners

For foreign ShopeePay users, the acceptable ID type is the Alien Certificate of Registration (ACR). Ensure that both the front and back sides of the ACR are clearly visible in the submitted photos.

Verification Process

Step 1: Open the Shopee App

  • Launch the Shopee app on your mobile device.

Step 2: Navigate to ShopeePay

  • Tap on the “Me” icon in the bottom right corner.
  • Select “ShopeePay” from the menu options.

Step 3: Initiate Verification

  • Click on “Verify Now” under the “Identity Verification” section.
  • Select “Alien Certificate of Registration” as your ID type.

Step 4: Upload ID Photos

  • Take clear photos of both the front and back of your ACR.
  • Ensure that the text and images on the ID are清晰 visible.

Step 5: Take Selfie with ID

  • Hold your ACR in your hand and take a selfie.
  • Ensure that your face and the ID are clearly visible in the photo.

Step 6: Submit Verification

  • Review the photos and confirm that they are accurate.
  • Tap on “Submit Verification” to complete the process.

Verification Timeframe

Shopee will review your submitted photos and verify your identity. The verification process typically takes a few hours, but it may take longer during peak periods.

Additional Tips

  • Use high-quality lighting to ensure clear photos.
  • Hold the ID steady and avoid any blurs or motion.
  • Submit the photos as soon as possible to expedite the verification process.

By following these instructions and providing the necessary documentation, foreign ShopeePay users can successfully verify their accounts and enjoy the full range of ShopeePay services.