Is calling 1800 free from mobile?

Calling 1800 Numbers from Mobile: Is it Free?

For Australian mobile users, the question of whether calling 1800 numbers (toll-free numbers) is free is a common one. The answer, however, is not always straightforward.

Provider-Specific Policies:

While many Australian mobile service providers offer free calls to 1800 numbers, it is not a universal practice. Each provider has its own policies regarding toll-free calls, so it is important to check with your specific provider to determine if you are eligible for this service.

Common Practices:

Some of the major Australian mobile service providers that offer free calls to 1800 numbers include:

• Telstra
• Vodafone
• Optus
• Amaysim

However, it is important to note that even if your provider offers free calls to 1800 numbers, there may be certain restrictions or limitations in place. For instance, some providers may only offer a limited number of free minutes per month or may charge a fee for calls beyond a certain duration.

Exceptions and Charges:

There are some exceptions to the general rule of free calls to 1800 numbers from mobile devices. These include:

• Premium 1800 numbers: Some businesses may use premium 1800 numbers that are not covered by the free call policy. These numbers may charge a fee per minute, so it is important to check before calling.
• International calls: If you are calling an 1800 number from an international location, you may be charged for the call.
• Data usage: While the call itself may be free, if you are using data to access the internet while on the call, you may incur data charges.

Conclusion:

In conclusion, whether or not calling 1800 numbers from mobile is free in Australia depends on your specific mobile service provider and the type of 1800 number you are calling. It is always advisable to check with your provider to confirm their policies and avoid any unexpected charges.