Is it possible for a package to not show up on Informed Delivery?

Why Your Package May Not Show Up on Informed Delivery

Informed Delivery is a service offered by the United States Postal Service (USPS) that allows you to see digital images of the mail that is expected to arrive in your mailbox each day. However, sometimes packages may not show up on Informed Delivery accounts.

There are a few reasons why this may happen:

• The package has not been scanned yet. When a package is shipped, it is typically scanned by the carrier at various points along its journey. If a package has not been scanned by the time it reaches the sorting facility, it will not appear in Informed Delivery.
• The package is too large or heavy. Informed Delivery only shows images of mail that can be delivered to your mailbox. If a package is too large or heavy to fit in your mailbox, it will not appear in Informed Delivery.
• The package is being held by the carrier. Sometimes, packages are held by the carrier for various reasons, such as a problem with the address or a payment issue. If a package is being held, it will not appear in Informed Delivery.
• The package is being returned to sender. If a package is undeliverable, it will be returned to the sender. If a package is being returned to sender, it will not appear in Informed Delivery.

If you are expecting a package and it does not show up on Informed Delivery, there are a few things you can do:

• Check the tracking number. You can use the tracking number to track the progress of your package. This will tell you if the package has been scanned by the carrier and if it is expected to be delivered on the estimated delivery date.
• Contact the carrier. If you are unable to track your package or if it is not being delivered on the estimated delivery date, you can contact the carrier to inquire about its status.
• Contact the sender. If you have contacted the carrier and you are still unable to locate your package, you can contact the sender to inquire about its status.

In most cases, packages that do not show up on Informed Delivery will be delivered on the estimated delivery date. However, if you are concerned about the status of your package, you can take the steps outlined above to inquire about its status.