What can I do if I left my wallet in an Uber?

How to Retrieve a Lost Wallet from an Uber

Accidentally leaving behind a valuable item in an Uber can be a stressful experience. Fear not, as Uber provides a seamless process to help you retrieve your lost belongings.

Step 1: Open the Uber App

• Launch the Uber app on your smartphone or tablet.
• Make sure you are logged into the same account that you used to take the ride where you left your wallet.

Step 2: Locate Your Trip

• Tap on the “Your Trips” tab.
• Scroll down and select the trip during which you lost your wallet.

Step 3: Find Lost Item

• On the trip details page, tap on the “Find Lost Item” option.

Step 4: Request Contact

• Enter your contact phone number in the provided field.
• Tap on the “Request Contact” button.

Step 5: Uber Will Notify the Driver

• Uber will send a notification to the driver who picked you up, informing them about the lost item.

Step 6: Driver Initiates Contact

• The driver will call or message you at the number you provided.
• You can then arrange a convenient time and location to retrieve your wallet.

Additional Tips:

• If you are unable to reach the driver through the Uber app, you can also try contacting Uber Customer Support.
• When meeting the driver to retrieve your wallet, ensure that you are in a safe and public location.
• Consider offering a small reward to the driver for their assistance.
• To prevent future incidents, consider using a designated place in your vehicle for storing valuables.