What happens if I can't check in online for a flight?

Missed Online Check-In: What to Do?

If you find yourself unable to check in online for your flight, fret not, as airport check-in counters remain available as a dependable backup.

Steps to Take at the Airport:

1. Arrive Early: Ensure you arrive at the airport with ample time to spare. Airport check-in counters can sometimes experience queues, especially during peak travel periods.

2. Present Identification: At the check-in counter, present a valid form of identification, such as your passport, driver’s license, or government-issued ID card. This will help verify your identity and allow the airline staff to locate your booking.

3. Provide Flight Details: Inform the airline staff of your flight number and destination. They will retrieve your booking information and proceed with the check-in process.

4. Boarding Pass Issuance: Once your check-in is complete, you will receive your boarding pass, which serves as your authorization to board the aircraft.

5. Baggage Check-In (Optional): If you have luggage to check, you can do so at the designated baggage drop-off area after completing the check-in process.

Benefits of Airport Check-In:

• Convenience: Airport check-in counters are located at the airport, making them easily accessible for passengers who may not have the necessary technology or internet access for online check-in.
• Additional Assistance: Airline staff at the airport can provide assistance with seat selection, special needs, or any other travel-related inquiries.
• Peace of Mind: Knowing that you have checked in at the airport can ease any concerns about missing your flight due to online check-in issues.

Remember, while online check-in offers the convenience of completing the process from the comfort of your own home, airport check-in counters remain a reliable alternative to ensure a smooth and hassle-free journey.