What happens if I leave my phone in an Uber?

Lost Your Phone in an Uber? Here’s What to Do

If you’ve accidentally left your phone in an Uber, it’s important to act quickly to increase your chances of recovering it. Here’s a step-by-step guide to follow:

1. Contact Uber Support:

• Open the Uber app and go to your ride history.
• Locate the ride details where you lost your phone.
• At the bottom of the ride details, select “Help” or “Report an issue.”
• Select “Lost item” and provide the necessary information about your phone.

2. Report the Lost Item:

• Once you’ve contacted Uber support, they will guide you through the process of reporting your lost item.
• Provide a detailed description of your phone, including its model, color, and any distinguishing features.
• If possible, include the estimated time and location where you left it.

3. Understand Uber’s Protocol:

• Uber has a protocol in place for lost items.
• Drivers are instructed to return lost items to riders. However, contacting the driver directly may not always be effective, as they may not have immediate access to your phone.
• Uber will facilitate communication between you and the driver.

4. Check Your Email and App Regularly:

• Uber will send you updates on the status of your lost item via email and the Uber app.
• If the driver recovers your phone, they will contact Uber, and Uber will notify you.
• You may be required to provide additional information or meet the driver to retrieve your phone.

Tips for Prevention:

• Always double-check the backseat before exiting the Uber.
• Set a reminder to take your phone with you upon arrival.
• Enable the “Find My Phone” feature on your device.
• Consider purchasing an AirTag or similar tracking device for your phone.

By following these steps, you increase the likelihood of recovering your lost phone. Remember to act promptly and provide Uber with as much information as possible.