What happens if I left something in Uber?

Lost Something in an Uber? Here’s What to Do

If you’ve left a valuable item behind in an Uber, don’t panic. There are steps you can take to increase the chances of getting it back.

1. Contact Your Driver Directly

After your Uber ride, you can contact your driver directly through the Uber app for up to two days. Tap on “Your Rides,” then select the specific trip and scroll down to find the “Contact Driver” button. Provide the driver with a detailed description of the item you left behind, including its location in the vehicle.

2. Report to Uber

If you cannot contact your driver or more than two days have passed, you can report your lost item to Uber. Visit the Uber website or open the app and go to “Help.” Select “Lost Item” and follow the prompts.

3. Provide a Detailed Description

When reporting your lost item, provide as much detail as possible, including:

• The type of item (e.g., phone, wallet, laptop)
• The brand, model, and color of the item
• Any unique identifying features or marks
• The approximate time and location where you left it

4. Assist with Recovery

Once you report the lost item to Uber, they will reach out to the driver and assist in coordinating its return. You may receive a notification when the item is found and arrangements can be made for its return.

Tips for Increasing Recovery Chances:

• Be proactive: Contact your driver immediately or report to Uber as soon as possible.
• Stay calm: The driver may have found your item and kept it. Being polite and understanding will increase the likelihood of a positive outcome.
• Offer a reward: Consider offering a small reward to the driver for finding and returning your item.
• Be persistent: Don’t give up if you don’t hear back right away. Follow up with Uber or the driver regularly to check on the status of your lost item.