What happens if you are late getting back to the cruise ship?

What to Do if You Miss Your Cruise Ship

Missing your cruise ship can be a stressful experience. Here’s what you need to do if this happens:

1. Seek Immediate Assistance

Do not panic. Reach out to the port authorities as soon as possible. They will have a designated agent on-site who can help you contact the cruise line and arrange onward travel.

2. Contact Your Cruise Line

Get in touch with your cruise line’s customer service department. They will provide you with guidance and assist you in making alternative arrangements.

3. Contact Your Travel Insurer

Inform your travel insurance provider about the situation. They may cover the expenses incurred due to the missed departure, such as transportation and accommodation.

4. Explore Onward Travel Options

The cruise line may arrange for you to board the ship at the next port of call. Alternatively, you can make your own travel arrangements, such as booking a flight or train ticket.

5. Accommodation and Transportation

If you need to stay overnight before boarding the ship or making other onward travel arrangements, the cruise line may provide accommodation. They can also assist with arranging transportation to the next port.

6. Document the Incident

Keep records of all communication with the port authorities, cruise line, and travel insurer. This documentation will help support your claim for reimbursement.

7. Stay Informed

Monitor updates from the cruise line and port authorities regarding the ship’s departure and estimated arrival times.

Tips to Avoid Missing Your Cruise Ship:

• Arrive at the port well in advance of the departure time.
• Check in online and have your boarding pass ready.
• Allow ample time for security checks and customs.
• Stay informed about potential delays or changes.
• Consider purchasing travel insurance that covers missed departures.

Remember, while missing your cruise ship can be an inconvenience, it’s important to remain calm and take the necessary steps to resolve the situation as quickly as possible.